Hotels & homestays
Manage one or many lodging properties: room map, plan-based pricing, bookings from every channel, front desk and housekeeping coordinating in real time.
Why businesses choose this module
Is your business facing these problems?
- Double-booked rooms across channels
- Prices on booking channels are out of sync
- Reception doesn't know which rooms have been cleaned
- Revenue from multiple locations is consolidated slowly
What's in the module
On the admin web and the 1ERP app, sharing one set of data.
Facilities & rooms
- Accommodation facilities: add, edit, delete
- Room types, physical rooms
- Visual room map
- Accommodation dashboard
Rates & room availability
- Room rate plans
- Daily room availability
- OTA channels
- Seasonal and weekend pricing
Booking & front desk
- Add, edit, cancel bookings
- Check-in / check-out
- Stay payments and receivables
- Reception on the app (if enabled)
Housekeeping & reports
- Housekeeping status
- Assign housekeeping tasks
- Accommodation report
- Room occupancy, revenue
Sample workflow
- BookingsFrom the front desk, website or OTA channels.
- Check-inRecord guests, documents and deposits.
- AccommodationExtra services are charged to the room.
- Check-outPayment, issue invoices.
- Room cleaningHousekeeping updates, rooms are ready to be resold.
Who can do what
Each action is its own permission, toggled per group in Settings › Permission groups.
Front desk
- Add / edit bookings
- Check-in, check-out
Housekeeping
- Update room status
Management
- Room types, rooms, rate plans
- OTA channels, reports
Facility owner
- Add / delete branches
- Chain-wide dashboard
Working in the 1ERP app
- Reception views the room map and creates bookings
- Housekeeping updates rooms as cleaned
- Facility owner views revenue
Connect other modules
- Finance & accounting — accommodation payment collection
- CRM & customer care — regular customers, loyalty points
- Human resources (HRM) — front desk and housekeeping shifts
- Marketing & website — book rooms on the website
Related channels & services
OTA channels (Agoda, Booking, Airbnb)
Sync vacant rooms and rates — connection scope depends on the channel; the implementation team confirms during the survey.
Online payment
Receive deposits via QR bank transfer.
Room booking website
Customers book directly, with no channel commission fees.
Frequently asked questions
Does it prevent double-booking rooms?
Room availability is calculated daily across all connected channels; new bookings deduct availability immediately.
Can I manage multiple homestays?
Yes — each branch has its own rooms, pricing and reports, plus consolidated reports.
Can reception staff use a phone?
Yes, when the front-desk screen is enabled in the app.
Is this module included in every SaaS plan?
Yes. Every SaaS plan includes all modules — they differ in number of users, storage and server resources. Our consulting team helps you enable priority modules along a roadmap. See price list and implementation roadmap.